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BIMORE Srl, P.zza Dante 23r, 16121 Genoa, VAT number / CF 02608300998 , e-mail: (“BIMORE Srl”) invites users to read these General Conditions of Sale (“CGV” ) which regulate the purchase of products and the management of orders placed on the site.

1.Conclusion of the contract and delivery of the products

1.1 Every order placed on implies the conclusion of a sales contract in Italian or English. When the order concerns a BiMOR ITALY Product, a single contract is concluded between the buyer and BIMORE Srl, P.zza Dante 23r, 16121 Genoa, VAT number / CF 02608300998,

1.2 By clicking on the "Buy" button the customer places a binding order for the items contained in the virtual cart. Once the order has been sent, a BIMORE Srl employee will send the customer an order confirmation email within 48 hours. The sales contract is considered concluded between BIMORE Srl and the customer when the latter receives the order confirmation. If the customer does not receive any order confirmation within the deadline indicated in this art. 1.2., the relevant order must be considered rejected by BIMORE Srl and, therefore, ineffective.

Orders in relation to which the customer has opted for advance payment will be shipped as soon as BIMORE Srl receives the total payment of the purchase price and any shipping costs. BIMORE Srl therefore invites the customer to pay the price as soon as the order confirmation is received and in any case within the following 7 days.

1.3 Where the products covered by the order are not available for reasons beyond the control of BIMORE Srl, the latter must promptly notify the customer. In this case, there will be no obligation for BIMORE Srl to deliver the goods ordered, except in the case in which BIMORE Srl has assumed the procurement risk in relation to the products forming the order in question.

In any case, if the ordered products are not available BIMORE Srl will refund, without any delay, to the customer any sum already paid.

1.4 BIMORE Srl does not assume responsibility for having to search for and find unavailable products from other sources. This provision also applies to orders relating to fungible goods (for which only the type and characteristics of the products are described). BIMORE Srl is only obliged to deliver what is available in stock and what is ordered from its suppliers. BIMORE Srl carries out deliveries exclusively in Italian territory and in some countries located in the EU and non-EU areas. If the delivery time is expressed in working days, all those between Monday and Friday included are considered as such, with the express exclusion of any public holidays.

2. Prices, shipping costs, express delivery and collection in boutiques

2.1 The customer is required to pay the price published on the product page when sending the order. The price indicated is final and includes VAT.

2.2 Shipping costs within Italian territory only are the responsibility of the customer, unless otherwise communicated during checkout.

2.3 It is possible to collect your purchases directly in the ANDREA MORANDO boutiques located throughout the area or in the headquarters in Piazza Dante 23r.

2.4 The prices indicated include VAT but do not include shipping costs, customs costs, duties and any other amount charged to the recipient.


3.1 BIMORE Srl accepts various payment methods: credit card, bank transfer, PayPal, Google Pay, Apple Pay, American Express and cash on delivery. BIMORE Srl reserves the right to refuse certain payment methods and to request different payment methods for certain orders. The customer is responsible for any costs associated with the transaction.

3.2 In case of purchase made with credit card, the charge will be made when the order is shipped.

3.3 The buyer agrees to receive invoices and credits exclusively in electronic format.

4. Use of promotional vouchers

4.1 Promotional vouchers cannot be purchased, they are offered by BIMORE Srl as part of promotional campaigns and can be used for a limited period of validity.

4.2 Promotional vouchers can only be used once in relation to a single order, within the specified validity period. It is possible that the possibility of using promotional vouchers is excluded for the purchase of some products. Promotional vouchers cannot be used to purchase gift vouchers. The use of a promotional voucher may be subject to a minimum spend amount.

4.3 The value of the products purchased must be equal to or greater than the value of the promotional voucher. If the amount of the promotional voucher is not sufficient to cover the value of the products ordered, the difference can be paid via any of the accepted payment methods referred to in the previous art. 3. Promotional vouchers are not refundable in cash and no interest accrues on the credit they represent. Promotional vouchers will not be refunded if the buyer decides to return part or all of the products ordered.

4.4 Promotional vouchers cannot be used retroactively and cannot be transferred to third parties. Unless otherwise provided by BIMORE Srl, it is not possible to combine different promotional vouchers for the same order.

4.5 If during the order the customer has used a promotional voucher and if the overall value of the order - due to the customer's withdrawal - is less than the value of the promotional voucher, BIMORE Srl reserves the right to invoice the original price of the goods that remain in the customer's possession.

4.6 The purchase of the Gift Card cannot be combined with other discount codes.

5. Right of withdrawal

The customer has the right to withdraw from any order concerning BiMOR ITALY Products, without providing any reason and with any declaration, provided that it is explicit, delivered via email to

The size, color and model change is free for the first replacement, subsequently the shipping costs for further changes will be borne by the customer, while the return is the sole responsibility of the customer.

5.1 Information regarding the right of withdrawal (pursuant to art. 49, paragraph 1, letter (h) of Legislative Decree no. 206/2005 “Consumer Code”)

The customer has the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days starting from the day on which the customer or a third party, other than the carrier and designated by the customer, acquires physical possession of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day period starts from the day on which the customer or a third party, other than the carrier designated by the latter, acquires physical possession of the goods. last good.

To exercise the right of withdrawal, it is necessary to inform BIMORE Srl via email to of the decision to withdraw from this contract through any explicit declaration to this effect.

5.2 Effects of withdrawal

Following withdrawal from this contract, BIMORE Srl will refund all payments made by the buyer, excluding delivery costs, without undue delay and in any case no later than 14 days from the day on which BIMORE Srl is informed by the customer of the decision to exercise the right of withdrawal. These refunds will be made using the same payment instrument used by the customer during the purchase, unless otherwise agreed. In any case, the customer will not incur any costs as a consequence of this reimbursement. The refund may be suspended until BIMORE Srl receives the returned products or until the customer demonstrates that such goods have been shipped, if earlier. The customer is required to return or deliver the products without undue delay and in any case within 14 days from the day on which he communicated his intention to withdraw from the sales contract.

Products purchased from December 1st to December 24th can be returned free of charge until January 7th of the following year.

The products must be returned

  • correctly packaged in their original packaging, not ruined, damaged or dirty and equipped with all accessories, instructions for use and documentation;
  • equipped with the transport document (present in the original packaging), so as to allow BIMORE Srl to identify the customer (order number, name, surname and address);
  • without obvious signs of use, other than those compatible with carrying out a normal test of the article (they must not show traces of prolonged use or in any case exceeding the time necessary for a test and must not be in such a state as to not allow its resale).

If the returned product does not comply with the provisions of the previous paragraph, the withdrawal will not be effective.

6. Refunds

Invoices will be issued exclusively in electronic format.

6.1 Refunds are credited directly to the account or payment instrument used at the time of purchase.

7. Customer Service

The customer can contact BiMOR ITALY Customer Service at the following addresses:

  • Email:
  • Telephone: (+39) - Monday-Friday 9.00-18.00 (UTC+1)

8. Guarantee for defects and non-conformities of the products and additional information

8.1 The provisions of the Consumer Code regarding guarantees for product defects and non-conformities apply to purchases made on The customer will therefore be granted the rights referred to in the art. 130 of the Consumer Code and these rights must be exercised within the terms set out in the art. 132 of the same Consumer Code.

8.2 These GCS can be consulted on the website or and can be saved using the relevant browser command (usually, File -> Save as).

8.3 It is possible to archive the order details and download the GCS using the relevant browser command to save the order summary that appears in the last screen of the purchase process, or by waiting to receive the automatic order confirmation message that BIMORE Srl sends via email following completion of the order. This confirmation message includes the order details and the GCS of BIMORE Srl, and can easily be printed or saved using the functions made available by the email programs.

9. Applicable law

9.1 These GCS and sales contracts are governed by Italian law (and in particular by the Consumer Code - which in articles 46 to 67 regulates distance contracts - and by Legislative Decree 70 of 04/09/2003 on trade electronic) and must be interpreted in light of this.

9.2 For any dispute that may arise in connection with the GSC and/or sales contracts, customers will be able to activate an extrajudicial dispute resolution procedure compliant with the requirements set out in the articles. 141 et seq. of the Consumer Code.

Best regards,

Piazza Dante 23r
16121 Genoa

Legal representatives: Lorenzo Morando

Last update: 02/25/2020


1. Articles and images
BIMORE Srl declines any responsibility for the possibility that, due to a particular configuration of the computer used by the customer or its malfunction, the colors of the products displayed on the site present slight differences compared to the original ones.

The images contained on the websites are the property of BIMORE Srl or their respective partners and suppliers. Any use of such images not authorized by written consent from BIMORE Srl will be prosecuted according to the law.

2. Availability of items
As an authorized reseller of all the brands on the site, BIMORE Srl guarantees the authenticity of each item.

Once the order request has been received, BIMORE Srl reserves the right to reconfirm the availability of the purchased items.

In the event that the ordered items are not available, or if for some reason the order cannot be processed as per the customer's request, the BIMORE Srl Orders Department will promptly notify the customer.

3. Legal Terms
This notice contains the legal terms and conditions that regulate the website

By accessing the website, users undertake to accept and agree to comply with all the conditions contained in this declaration.

BIMORE Srl reserves the right to ask users who do not accept or do not intend to comply with these terms, to refrain from using the website

Access to the site and the related services is intended exclusively for personal use.

Viewing the website provides customers with information on the products offered together with the possibility of purchasing them.

4. Copyright and trademarks and all its contents are the property of BIMORE Srl, its partners and suppliers; this includes documentation, images, fonts, designs, music, software, code and format scripts. The material contained on the website is protected by copyright.

Any reproduction, alteration, transmission, publication or redistribution to third parties, for commercial purposes, is strictly prohibited without the express written consent provided by BIMORE Srl.

BIMORE Srl. prohibits the use of the content or trademarks present on the site for any other purpose or purpose other than those mentioned above.


1. Order fulfillment
BIMORE Srl reserves the right to refuse an order if it is unable to receive verification from the customer's bank.

Order changes cannot be made once an order has been placed for available items. Orders placed separately will be shipped separately, unless explicitly requested by the customer.

BIMORE Srl reserves the right to postpone shipping if the order is unable to be shipped for reasons beyond our control. Special promotions or sales may cause shipping delays.

BIMORE Srl reserves the right to refuse orders or refuse to provide services to anyone at any time

2.End customer
BIMORE Srl created and published the websites and with the aim of offering a service reserved exclusively for its customers.

The products on sale on are intended for the final consumer. By final consumer, BIMORE Srl. means a natural person who acts for purposes unrelated to his entrepreneurial or professional activity, or a legal person who is not limited to the resale of goods purchased on BIMORE Srl therefore invites users who do not fall into the category of final consumers to refrain from both trying to establish commercial relationships with BIMORE Srl and from placing purchase orders for goods on sale through third parties. In consideration of the commercial policy described above, BIMORE Srl reserves the right not to process orders for goods whose use is not intended for the final consumer or orders that do not comply with the commercial policies described above.

3. Customer requirements
To place orders on customers must:

  • Be the end customer as defined in the Commercial Policy of BIMORE Srl
  • Be at least 18 years old
  • Possess the necessary requirements to be able to enter into legally binding contracts
  • Have a valid email address
  • Have a valid credit card for payment: Visa, MasterCard, American Express or a verified PayPal account

4. Disclaimer
BIMORE Srl publishes information on its website in order to provide a service to its customers, however it declines any responsibility for the possibility of any technical or factual inaccuracies and/or typographical errors for which immediate correction is expected following a report. .

BIMORE Srl also reserves the right to make corrections and changes to the site whenever it deems necessary without giving notice.

BIMORE Srl does not offer any guarantee as to the compliance of the information published on its site with the laws established by the jurisdiction of the customer's country of residence.

BIMORE Srl declines any responsibility relating to any problems, damages or risks that the user may encounter while using the site.

BIMORE Srl guarantees that its site is protected according to the international standards required for the Internet. If the site is used correctly, the user is protected from the risk of viruses.

BIMORE Srl declines any responsibility relating to any malfunctions related to the deactivation of cookies in the user's browser.

BIMORE Srl reserves the right to rectify/reexamine the terms and conditions contained in this legal note, by updating it, whenever it deems it appropriate, without any obligation to give notice.

The user must comply with the terms contained in this legal notice, periodically checking for updates, modifications and corrections.

5. Italian law
Users who access this site declare that they accept that all matters relating to the use of the website are governed by the current legislation of the Italian State. BIMORE Srl does not guarantee in any way that the content of the site complies with the regulations in force in other countries. Access to the site from places where its contents are considered illegal is expressly prohibited. Users who decide to access the site from these countries are fully aware of the legal consequences and sanctions they risk incurring and will be solely responsible for complying with local laws.