Shipping

Pricing & Shipping - How does it all work?

• Italy : Standard shipping costs €5, with GLS or EcoBike Courier (Genoa only). We do not deliver to Livigno, Campione d'Italia, Vatican and San Marino.

• European Union : We ship to France, Spain, UK, Austria, Belgium and Germany, Holland, with a cost between 15€ and 30€. No documentation on the value of goods inside EU parcels.

• USA : Basic shipping with DHL costs $60 and is free for orders over €800; for all other international shipments, customs duties and charges are paid by the customer.

Delivery Times : Standard in 2-5 working days. If you are in a hurry, there is the fast option (1-3 days) with a small surcharge. Attention: during sales or promotions, times may be longer.

Tracking : When the package leaves, we will send you an email with the tracking. If there are customs delays, you will be contacted by the courier or by one of our operators.

Lost package : If you have not received anything after 10 days from the confirmation email, please let us know at sales @bimoritaly .com .

Delivery : Inspect the package upon delivery! If it is damaged, sign with reservation or refuse it, and contact us immediately. Keep the packaging for any checks.

Customs Costs : All duties and customs taxes for shipments outside the EU are the responsibility of the customer. We recommend that you check local costs to avoid unpleasant surprises.

Attention : If the delivery does not take place for reasons related to the customer (e.g. incorrect address, absence), all shipping costs and duties will be deducted from the refund.